Draft. These terms have not yet completed legal review. Bracketed [items] must be filled in and the document reviewed by a lawyer before publication.
1. Acceptance of these terms
These Terms of Use (“Terms”) are an agreement between you and [CARAVANGO ENTITY NAME] (“Caravango,” “we,” “us”) governing your use of the Caravango iOS app and related services (together, the “Service”). By downloading, installing, or using Caravango, you agree to these Terms. If you do not agree, do not use the Service.
Our Privacy Policy explains how we handle your information and is part of these Terms.
2. The Service
Caravango helps groups traveling to a shared destination in multiple vehicles coordinate arrival timing, meetup points, ETAs, and trip updates. The Service is currently provided free of charge. We may change, suspend, or discontinue any part of the Service at any time.
3. Eligibility
You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, if higher) to use Caravango. If you are under 18, you may use the Service only with the permission of a parent or guardian. If you are a driver, you must hold a valid driver’s license and comply with all traffic laws.
4. No accounts; device identity and invite codes
- Caravango does not use accounts or passwords. Your participation in a trip is tied to a randomly-generated identifier on your device.
- Trips are joined by invite code or link. Treat invite codes for your trips as private: anyone with a code may request to join, subject to host approval.
- The trip host decides who joins a trip and may remove participants. We are not responsible for who a host admits to a trip.
- If you delete the app, your device identity is lost and cannot be restored.
5. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose, or to harass, threaten, stalk, or harm anyone
- Send abusive, deceptive, or unlawful content in trip names, display names, notes, or update messages
- Misuse the emergency update feature for non-emergencies
- Attempt to access other users’ data, probe or disrupt our systems, or circumvent rate limits or App Attest device verification
- Reverse engineer, decompile, or create derivative works of the Service, except to the extent permitted by applicable law
- Use the Service with automated tools, or resell or commercially exploit it without our written permission
We may suspend or block devices that violate these Terms.
6. Your content
You retain ownership of the content you submit to the Service (display names, vehicle names, notes, and update messages). You grant us a worldwide, non-exclusive, royalty-free license to store, process, and display that content solely to operate the Service — for example, showing your update message to your trip’s participants.
You are responsible for the content you submit. We may remove content that violates these Terms. You can report content and block participants from within the app.
7. Location sharing
Location sharing is optional and controlled by you, per trip, through iOS permissions and in-app settings. When you enable it, your location and ETA are shared with the participants of that trip as described in the Privacy Policy. You are responsible for deciding whether to share your location with the members of a given trip.
8. Safety; not an emergency service
- Do not interact with the app while driving. Set up your trip before departing, use the app hands-free, or have a passenger operate it. Always comply with local laws on device use in vehicles.
- Caravango is not a substitute for emergency services. The emergency update feature notifies your trip’s participants only. If you are in danger or need help, call your local emergency number (for example, 911 in the United States) first.
- ETAs, routes, and departure times are estimates. They depend on third-party data (including Apple Maps), network availability, and device conditions, and may be inaccurate, delayed, or unavailable. Use your own judgment; do not rely on the Service for safety-critical decisions.
9. Third-party services
The Service depends on services provided by Apple Inc., including Apple Maps, MapKit, the Apple Push Notification service, and App Attest. Your use of those services through Caravango is also subject to Apple’s terms and policies. We are not responsible for the availability or accuracy of third-party services.
10. Intellectual property
The Service, including its software, design, branding, and content (other than your content), is owned by [CARAVANGO ENTITY NAME] or its licensors and is protected by intellectual-property laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the app on Apple-branded devices you own or control, as permitted by the App Store Terms of Service, solely to use the Service under these Terms.
11. Termination
You may stop using the Service at any time by leaving your trips and deleting the app. We may suspend or terminate your access to the Service at any time if you violate these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination (including disclaimers, limitations of liability, and governing law) survive.
12. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ACCURATE, OR ERROR-FREE, OR THAT LOCATION DATA, ETAS, OR NOTIFICATIONS WILL BE TIMELY OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARAVANGO AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE — INCLUDING DAMAGES ARISING FROM RELIANCE ON ETAS, ROUTES, LOCATION DATA, OR NOTIFICATIONS, OR FROM THE CONDUCT OF OTHER TRIP PARTICIPANTS. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED FIFTY U.S. DOLLARS (US$50) OR THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS, WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.
14. Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless Caravango from claims, damages, and expenses (including reasonable legal fees) arising from your content, your violation of these Terms, or your violation of any law or the rights of a third party in connection with your use of the Service.
15. Apple-specific terms
Because the app is distributed through Apple’s App Store, the following also apply:
- These Terms are between you and Caravango only, not with Apple. Apple is not responsible for the app or its content.
- Apple has no obligation to furnish maintenance or support for the app.
- If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation for the app.
- Apple is not responsible for addressing any claims by you or a third party relating to the app, including product-liability claims, claims that the app fails to conform to a legal or regulatory requirement, and consumer-protection or similar claims.
- In the event of a third-party claim that the app infringes intellectual-property rights, Caravango, not Apple, is responsible for the investigation, defense, settlement, and discharge of the claim.
- You represent that you are not located in a country subject to a U.S. government embargo or designated a “terrorist supporting” country, and that you are not on any U.S. government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
16. Changes to the Service or these Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date above and, for material changes, notify you in the app or by another reasonable means. Continuing to use the Service after changes take effect means you accept the updated Terms.
17. Governing law and disputes
These Terms are governed by the laws of [STATE / COUNTRY], without regard to conflict-of-law rules. Disputes will be resolved in the courts of [VENUE], unless applicable law gives you the right to bring proceedings elsewhere. Nothing in this section deprives you of mandatory consumer protections of the country in which you live.
18. Contact
Questions about these Terms: support@caravango.app
[LEGAL ENTITY NAME]
[ADDRESS]